Frequently Asked Questions

 Where do we ship?             
We provide shipping service within the Sultanate of Oman and all GCC countries.             
            
How long does shipping usually take?             
Within Sultanate of Oman, it usually takes 1 to 3 working days             
For the rest of the GCC countries, it usually takes 4-7 working days.             
            
What payment methods are available?             
Currently we accept advance payment through providing a secure and encrypted payment service by debit / credit card              
            
How can I track my order?             
Once you have submitted and paid your order, you will receive an order confirmation through SMS to confirm that your order has been received. This SMS will contain your "order number", which will be abling you to track your order.              
            
            
Can any third party obtain my information and contact data?             
The “7bros" website takes great care of the security and privacy process, so we guarantee that no person or entity will disclose your personal information only according to what is mentioned in the privacy policy and terms of use.              
            
            
            
For what purpose do you use my data and contact information?             
We do not ask for any information, nor do we collect any information unless this information is vitally required to complete shopping and e-commerce services, exclusively to be able to accept the order, fulfill the service, deliver and ship the product, and be able to process expenses and payments. We collect it and use it in order to provide and improve the level of service.             
            
            
            
       
Why does the Privacy Policy and Terms of Use change?             
You should always take into account the privacy policy and the terms of use, because it governs and determines the policies of this site, and it is also changing to keep pace with the changing course of the trade and shopping market around the world and through the Internet. Therefore, the “7 Bro's” website reserves the right to change the terms of the policies and terms of use at any time, provided that the rest of the terms are not affected by any changes, provided that these changes take effect from the moment they are published on the site.